TU Delft
Education Type
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2009/2010 Technology, Policy and Management WM look at TBM Electives
Learning 2.0 in organizations
Module Manager
Name E-mail
P. de Vries    Pieter.deVries@tudelft.nl
Contact Hours / Week x/x/x/x
Education Period
Start Education
Exam Period
Course Language
- E-learning practice and theory
- Learning Organizations & Organisational Learning
- Learning Technology
- The Learning Manager

- E-learning toolbox
- Consultancy
- E-Learning Change Management (strategy, resistance, a.o.)
- Monitoring, Measuring, Evaluation, Business Added Value,
ROI issues

- E-learning Practice
- Experiences
- Structures: Communities of Practice, Knowledge
Management, Corporate Universities
- Trends: Technology Enhanced Learning, Social Software,
Learning 2.0, Networked learning, Micro-learning, Mobile
learning, Learning at the place of work

- E-learning project
- Consultancy (different roles & small groups)
- Assignment in business practice

Course Contents
By solving a real learning related problem for an organisation, such as Corus or Rijkswaterstaat, students will learn how to perform as a junior learning consultant. Through this assignment in a real business environment, you will get more insight in the practical use of technology enhanced learning solutions and what is needed to make it work.

You will be familiarized with the following issues:
- introduction in organizational learning, e-learning and e-learning consulting
- new models for learning on the job, including cost-effectiveness,
- organizational models for just-in-time learning, and
- learning technology to support learning-on-the-job

You will be supported by tutors, who are (former) senior consultants and experts in the field of e-learning in organizations. Depending on the
Study Goals
After the course the students are able to act as a junior educational, technical or business consultant in a consultancy group in order to solve a learning related problem in an organization:

The student will be able to:
- to analyse the problem in cooperation with the client,
- to analyse the knowledge infrastructures in the clients organization,
- to analyse, and judge existing processes concerning knowledge building and e-learning in the organization,
- to effectively execute a practical assignment in an organization
- communicate effectively with clients and colleagues.
Education Method
This course relies very much on the concept of the 'authentic learning environment'. This means that the course is constructed around an assignment that will take place in a real business environment.

Students are working in groups of 3 or 4 junior consultants on a ‘real-life’ problem for an organization. These teams will go through the five phases of a consultancy program. The teams will first experience what it takes to make a good quote. Key elements are the expectations of the client and the problem analysis. Result of this analysis will be a proposal in which the team points out their activities and the results to achieve. After approval of the proposal by the client and the tutor the teams start collecting data.

The input and the individual goals of the team members can vary. You can choose whether you want to be specialized in business, technical or educational problems related to e-learning. Finally, implementation and evaluation will be part of the advisory program. In an individual reflective essay you will analyse your learning process and – results. On the basis of this essay the tutor will reflect on your consultancy skills. By means of an after action review the group process and results will be evaluated. During the course the tutors will act as chief knowledge managers, who will organise and stimulate the sharing and exchange of knowledge and lessons learned.
Literature and Study Materials
Additional course materials will be in English and made available on Blackboard.
Rosenberg, Marc (2006). Beyond e-learning, Approaches and Technologies to Enhance Organizational Knowledge, Learning and Performance. Pfeifer. San Fransisco
Students are collaboratively working on an assignment (small research- or design project) for an organization.

The assessment is based on:
- Essay on E-learning basics 20%
- Assignment execution and report to client 60%
- Reflective essay on group lessons learned 10%
- Reflective essay on personal lessons learned 10%
Enrolment / Application
Registration: send an e-mail to pieter.devries@tudelft.nl