TU Delft
Education Type
Education print this page print this page     
2010/2011 Technology, Policy and Management WM look at TBM Electives
Learning 2.0 in organizations
Module Manager
Name E-mail
P. de Vries    Pieter.deVries@tudelft.nl
Contact Hours / Week x/x/x/x
Education Period
Start Education
Exam Period
Course Language
Students learn about innovative learning concepts and technologies and acquire knowledge and skills for the analyzes and management of learning needs in different kinds of organizations.


The emergence of web 2.0 technologies has created new opportunities to better deal with today’s learning demands in organizations. This course is about the ability to increase the learning capacity of an organization to better manage change, innovation and other challenges faced with.

This course comprises the following topics:
- Learning 2.0 (new technology enhanced learning) concepts
- Learning in Organizations
- Organizational Knowledge and Knowledge management
- Learning technology
- Human Resource management

- Learning analysis
- Learning strategy
- Learning business model
- Learning economics (monitoring, evaluation and ROI issues)

- Learning 2.0 ingredients like: formal and informal learning, social learning, communities of practice, action learning, authentic learning practices, life long learning, Corporate Universities, learning technology, social software, socially constructed knowledge.
Course Contents
Students will acquire knowledge and skills in the Learning 2.0 field by means of social learning practices. They will perform as a consultant to solve a real problem for an organization, such as Corus, Thales or another technical company. The focus is on the introduction or implementation of new learning practices in a business organization with the aim to increase the learning capacity of the organization. The students will get more insight in the practical use of learning as a strategic asset in an organization.

Issues addressed will be e.g.:

- Formal and Informal learning
- Workplace learning
- Networked and collaborative learning
- Learning consultancy knowledge and skills

Students will be supported by tutors, who are senior consultants and experts in the field of learning in organizations.
Study Goals
After the course the students are able to act as a junior educational, technical or business consultant in a consultancy group in order to solve a learning demand in an organization. The students are able to:

- analyze the problem in cooperation with the client,
- analyze the knowledge infrastructures in the clients organization,
- analyze, and judge existing processes concerning knowledge building and learning in the organization,
- communicate effectively possible solutions with clients and colleagues.

These skills are part of the job requirements for a Corporate Learning Officer (CLO).
Education Method
Students are working in groups of 3 or 4 junior consultants on a ‘real-life’ problem for an organization. These teams will go through the five phases of a consultancy program. The teams will first experience what it takes to make a good quote. Key elements are to find out the expectations of the client and to analyze the problem. Result of this analysis will be a proposal in which the team points out their activities and the results to achieve. After approval of the proposal by the client and the tutor the teams start collecting data.

The input and the individual goals of the team members can vary. Students can choose whether they want to be specialized in business, technical or educational problems related to learning in organizations.

Finally, implementation and evaluation will be part of the advisory program. In an individual reflective essay the students will analyze their learning process and – results. On the basis of this essay the tutor will reflect on the students’ consultancy skills. By means of an after action review the group process and results will be evaluated. During the course the tutors will act as chief knowledge managers, who will organize and stimulate the sharing and exchange of knowledge and lessons learned.
Literature and Study Materials
Additional course materials will be in English and made available on Blackboard.
Rosenberg, Marc (2006). Beyond e-learning, Approaches and Technologies to Enhance Organizational Knowledge, Learning and Performance. Pfeifer. San Fransisco
Students are working on an assignment (smaller research- or design project) for an organization.

- Essay on Learning 2.0 basics 20%
- Presentations and discussions 10%
- Report to client 50%
- Reflective essay on group lessons learned 10%
- Reflective essay on personal lessons learned 10%
Enrolment / Application
Registration: send an e-mail to pieter.devries@tudelft.nl