TU Delft
Education Type
Education print this page print this page     
2013/2014 Technology, Policy and Management Master Complex Systems Engineering and Management
Design of Innovative ICT-infrastructures and Services
Module Manager
Name E-mail
Prof.dr.ir. M.F.W.H.A. Janssen    M.F.W.H.A.Janssen@tudelft.nl
Name E-mail
Dr.ing. A.J. Klievink    A.J.Klievink@tudelft.nl
Contact Hours / Week x/x/x/x
Education Period
Start Education
Exam Period
Course Language
Expected prior knowledge
· Basic knowledge of information and communication technology technology
· Basic knowledge of software eningeering or engineering methods and principles in general
· Basic knowledge of multi-actor systems
The purpose of this course is to teach the design of innovative and large scale ICT networks and services in the light of the challenges imposed by the requirements from the systems’ physical, economic and social environment.
Emphasis will be put on the concept and role of ICT architectures to model information needs and services in order to properly design ICT solutions within a multi-actor context. Attention will be paid to relevant aspects such as flexibility, adaptivity, and accountability . Next, the students will learn how to plan and design a large scale ICT implementation project by partitioning it in phases with for each the suitable decision moments. Finally, students will learn methods and tools for designing and managing IT services.
Course Contents
The course is structured around a number of main themes
-Enterprise architecture and systems engineering,
-Systems engineering of architecture layers (business, business process, information, application and technical infrastructure layers), principle-based engineering
-Implementation and change management, and
-IT governance

A number of assignments are part of this course
Study Goals
• Understand the main problems of designing large ICT systems
• Understand the need for the use of architecture as design instrument
• be able to use methods and tools for designing large and complex ICT infrastructures and service systems within a multi-actor setting
• be able to apply architectural concepts for translating business needs into ICT designs at the various architectural layers within a multi-actor setting
• be able to apply methods and tools for governing the architecture
Education Method
· Lectures
· Guest lectures (obliged)
· Assignments
· Literature research
Literature and Study Materials
-Book: Martin Op ’t Land, Erik Proper, Maarten Waage, Jeroen Cloo and Claudia Steghuis (2009) Enterprise Architecture. Creating Value by Informed Governance. Springer


-All papers, slides and material on blackboard (including the slides of the guest lecturers)

Assignments (60%)
Written exam (40%)
Each grade should be sufficient