TU Delft
Education Type
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2007/2008 Technology, Policy and Management Master Complex Systems Engineering and Management
Design of Innovative ICT-infrastructures and Services
ECTS: 10
Module Manager
Name E-mail
Prof.dr.ir. M.F.W.H.A. Janssen    M.F.W.H.A.Janssen@tudelft.nl
Contact Hours / Week x/x/x/x
Education Period
Start Education
Exam Period
Course Language
Expected prior knowledge
Basic information and communication knowledge, for SEPAM students this includes:
spm1410 (Introductie basistechnologie)
spm2410 (Technologische verdieping I-domein)
spm3410 (Technologische verdieping I-domein II)
spm4110 (Designing multi-actor Systems)
The purpose of this course is to teach the design of innovative and large scale ICT infrastructures and services in the light of the challenges imposed by the requirements from the systemsí physical, economic and social environment.

Emphasis will be put on the concept and role of ICT enterprise architectures to model information needs, applications and services in order to properly design ICT solutions within a multi-actor context. Attention will be paid to relevant aspects such as scalability, robustness, adaptivity, flexibility and use of standards. Next, the students will learn how to plan and design a large scale ICT implementation project by partitioning it into phases using enterprise architecture as an instrument. Finally, students will learn methods and tools for developing and managing IT services.
Course Contents
The course is structured around a number of main themes
-Enterprise architecture and engineering,
-Engineering architecture layers (business, business process, information, application and technical infrastructure layers),
-Implementation and change management, and
-IT governance.

A number of assignments are part of this course
Study Goals
∑ To understand the need for the use of architecture and understanding problems when designing complex and large ICT-systems within a multiple actor context
∑ To understand and apply methods and tools for designing large and complex ICT infrastructures and service systems
∑ To understand how to apply architectural concepts for translating business needs into ICT designs within a multiple organizational setting.
Education Method
∑ Lectures
∑ Guest lectures are obliged
∑ Assignments
∑ Literature research
Literature and Study Materials
-Book: Papazoglou, M. & P. Ribbers, P. (2006), EBusiness, Organizational and Technical Foundations. Chichester: John Willey Publishers. ISBN0-470-84376. Chapters 14-21

-All papers, slides and material on blackboard (including the slides of the guest lecturers)

Assignments (60%)
Written examen (40%)
Each grade >=5.5